When you contact my community office, my staff and I will do everything we can to assist. Your confidentiality is respected at all times. To give you a better idea of how we can help, please review the following information.

My Community office can help in many different ways if you are a resident of Port Moody-Coquitlam and need help with matters related to the provincial government. We can::

• Provide information on locating government services and contact information
• Assist with understanding and navigating provincial government policies, services and processes
• Help ensure due process is being followed in government services
• Attend community events
• Accept practicum students
• Provide congratulatory and greeting messages to members of the community
• Provide paper versions of government documents, legislation discussion papers and other web-based forms for those who don’t have internet access
• Help to resolve issues you may be having with provincial ministries or agencies.  (By law, there are some things we cannot help you with- feel free to ask us if you’re not sure!)

Unfortunately, we cannot help you if:

• You have or need to retain a lawyer to represent you pertaining to your case;
• Your matter is pending before the courts.
• The police are involved. We cannot make inquiries about police investigations. If you have a complaint about police conduct, please direct them to the Office of the Police Complaints Commissioner.

We are unable to:

• Offer legal advice or assist with legal action;
• Overturn the decision of any provincial government ministry or body;
• Influence processes set up in law to be independent of the Legislature –such as Ombudsman, or Police Complaints Commissioner;
• Change the time limits for filing appeals;
• Take on casework that is federal or municipal in nature;
• Interfere with federal or municipal issues.